Returns & Exchanges

We will gladly accept exchanges on lipstick within three days of receiving your order. Items must be unused with seals intact. We will not accept exchanges not authorized by J. Autrey Cosmetics, or that are unsealed and or used. We reserve the right not to accept an exchange for any reason. Customers are responsible for the shipping cost of the returned item as well as the new item you would like to receive. We do not give refunds or credits. All sales are final. Please email thejautreybrand@gmail.com for any other questions or concerns. A representative will respond within 24-36 hours. We as that you refer to photos on our social media formats to ensure that you are comfortable with a shade before purchasing.

Love, J. Autrey Cosmetics